Terms and Conditions


Credit Cards & Debit Cards

We accept VISA, MASTER and AMERICAN EXPRESS Credit Cards issued in India and we accept Debit cards of all banks issued in India. International credit/debit card transactions are also accepted through Razorpay.

Bumzee.in is committed to provide you safe way of transacting online. All your transactions online are protected & secured by SSL (secure socket layer) technology from RapidSSL. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.

All Credit card and Debit card payments on Bumzee are processed through secure and trusted payment gateways managed by leading Indian banks and payment gateway service providers. Bumzee uses latest 256-bit encryption technology to protect your card information while securely transmitting it for processing the payment.

Bumzee does not store Credit / Debit card numbers, CVV / Security Code, Pin for 3D Secure, Expiry date on any of its servers and only collects in a session while making a transaction. The said information may however be stored by Risk Management / Fraud Management Systems of banks/payment gateways with authority to do so. Risk Management / Fraud Management Systems are used for ensuring that payment card frauds are kept to minimum and all necessary information regarding payment cards is secure for you, us and the payment card industry.

You can also pay through Cash On Delivery (COD) : can also pay through Cash On Delivery (COD). In this case you pay in Cash to the courier person while accepting the goods. COD payments would be accepted for orders with total invoice value up to Rs 10000/-.



Bumzee ships its products to almost all parts of India. Orders placed will be shipped within 48* hrs. We ship on all days except Sunday and National Holidays.

Shipping Charges: A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 699/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.


For orders equal to or above Rs. 699 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, the Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 699 (with exclusions as above).

These shipping charges applicable are not refundable in the case of return/cancellation of the product or the order.

The shipping charges can be modified by Bumzee at any point without prior intimation. The new charges would reflect on the product page as well as in the checkout flow.

Every once in a while, Bumzee brings out various offers in an attempt to satisfy customers. Various offers could be introduced for a limited span of time that enable free shipping of goods, subject to the fulfilment of the terms and conditions attached to the offer.

It is possible that an order can have- 1. only shipping charges applied (basis the order value),2. only convenience charge applied or 3. both shipping charge and convenience charge applied. Convenience charges, if applied, will be shown in the ‘Shipping Cost’ field in the cart/checkout sections. Users can see the details on the type of charge applied by clicking on the tooltip which is available on cart/checkout with the ‘shipping Cost’ field in the payment summary section.

These convenience charges applicable are not refundable in the case of return/cancellation of the product or the order.

Bumzee reserves the right to modify the logic of applying convenience charges on orders at any point without prior intimation.

Estimated Delivery Time: During Covid lockdown delivery is subject to MHA and state government guidelines.

For all areas serviced by reputed couriers, the delivery time would be within 3 to 4 business days of shipping (business days exclude Sundays and other holidays). However items weighing over 2 kilos or high volume may take a couple of days longer to reach. For other areas the products will be shipped through Indian Postal Service and may take 1-2 weeks depending on location.

The delivery date displayed while placing the order i.e. on the Product Details, Cart, Checkout and Order Confirmation page and in the order confirmation email are tentative. It may change once the order is shipped. Post shipment of the order, an Estimated Delivery Date will be displayed in the 'Order Details' under 'My Account ' section which will help you to keep a track of the shipment status of your order.

Bumzee ensures to provide a delightful customer experience by delivering the products as per the Estimated Delivery Date communicated as above, however, at times there might be unexpected delays in the delivery of your order due to unavoidable and undetermined logistics challenges beyond our control for which Bumzee is not liable and would request its users to cooperate as Bumzee continuously tries to nought such instances. Also, Bumzee reserves the right to cancel your order at its sole discretion in cases where it takes longer than usual delivery time or the shipment is physically untraceable and refund the amount paid for cancelled product(s) in your Bumzee wallet.

Address Change: You can change the delivery address of your order only if the order is in Confirmed or Pending status and none of the item(s) purchased in the order are shipped. However, if there are any variations in the charges/taxes (if any) applied for the original delivery address used while placing the order v/s the delivery address to be updated, the request for updating the delivery address might not be accepted.

Hidden Charges (Sales tax, Octroi etc.): You will get the final price during check out. Our prices are all inclusive and you need not pay anything extra.

International Locations: Currently we do not deliver to locations outside India

Tracking Packages: We will mail you the name of the courier company and the tracking number of your consignment in your registered email address. In case you do not receive a mail from us within 24hrs of placing an order please check your spam folder. Tracking may not appear online for up to another 24 hours in some cases, so please wait until your package is scanned by the courier company.

Non-availability on Delivery: Our delivery partners will attempt to deliver the package thrice before it is returned back to our warehouse. Please provide your mobile number in the delivery address as it will help in making a faster delivery.


Easy Returns and Replacement Policy

At Bumzee, our aim is to provide 100% satisfaction to our customers. If for any reason you are not satisfied with the product, we are here to help.

Please find below the details of the policy, as applicable, for the products sold on Bumzee:

Products                                                                              Policy

Clothes & Footwear-                                                      Return Period of 7 Days from the Delivery Date

Please ensure that you have a video of unboxing of product delivered to you, where the sealed packaged product delivered to you is clearly visible. This would be handy for you to claim wrong, damaged or short products received. No claim will be accepted if unboxing video is not provided while raising the claim for wrong, damaged or short product received.

Please note that there may be certain products in the aforesaid table may or may not be available for return or replacement, as otherwise mentioned against them above. For all products, the return or replacement policy on the product/combo page shall prevail.

If the product is not eligible for a replacement after delivery due to any eligible reasons, such as the product is out of stock, the return pickup for the product is unavailable, or any other similar reason, you may return the product within the time period of return, after the delivery of the product.

Please return your purchase in its original packaging with all the parts and freebies and with the original receipt. Please make sure that the product(s) are properly packed when you are returning it. Please note that if an Incorrect Product(s) is handed by you to our Courier Service Partner, Bumzee shall not be responsible for any loss/damage/theft caused to such Incorrect product while in transit or otherwise.

Once the original product(s) has been received at our Facility and the quality check has been carried out, either the replacement product will be shipped or the refund for the original product(s) will be processed, as applicable.

A fixed shipping charge of Rs. 50 shall be levied if the customer refuses to accept the original order with products eligible for replacement only or if the customer refuses to accept the replacement product(s), once the same has been shipped to the customer.

If any or all of the products that were originally part of an order placed using a coupon or offer are returned, then the coupon code/offer will no longer be applicable on the order. The benefit of the coupon/offer will also not be included in the refund. However, in the case of a replacement, the replacement order will get the benefit of the same coupon code/offer that was used when the original order was placed.

If the product(s) returned are part of any free offer such as Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer have to be returned, as they have been purchased as part of a group offer.



At Bumzee, our aim is to provide 100% satisfaction to our customers. If for any reason you wish to cancel the order, we are here to help. You will be able to cancel product(s) from your order in multiple ways on Bumzee, namely:

  1. Order Level Cancellation

Post successful cancellation, refunds would be provided as per applicability. For detailed information, please refer to the REFUNDS section under this policy.


You can cancel your order online, before the product(s) inside the order has been shipped. Applicable refund against the cancelled order will be credited to your Bank account within 3 working days post cancellation and your Bank details are provided to us. Details of Bank account can filled up using the form given below or you can mail us at ops@bumzee.in.

In case, even a single product of the order has been shipped, you will not be able to cancel the order.




  1. Log into your Bumzee account and go to Order Details page under "My Account". a. Log into your Bumzee account and go to Order Details page under "My Account".
  2. Identify the order you wish to cancel and click on corresponding "Cancel Order" link.
  3. Indicate the reason for cancellation and confirm the cancellation.
  4. Once your cancellation request is submitted, it will be processed in the quickest time possible. You can check the status of your cancellation request under {My Accounts > Order History > Order Details} section. Refund related details will be available under {My Accounts} section.
  5. After submission of the cancellation request, a mail with the final status of the request will be sent to your Shipping Email Address.
  6. Applicable Refund will be initiated within 3 working days, once the cancellation request is successfully processed and your Bank details are provided to us.
  7. In case, 'Gift Wrap, was purchased in the order, same would automatically get cancelled with cancellation of complete order.

Scenarios when Cancellation Option will be Disabled



  1. The product(s) inside the order has been shipped
  2. The payment status is not confirmed
  3. Order contains product(s) such as Gift Certificate or Guaranteed Savings Offer
  4. Order has already been cancelled



  1. Applicable refund against the Entire Order amount will be provided in your respective Bank Account.
  2. Upon successful cancellation of order, applied Coupon Code will be auto released for re-use, provided it is valid and satisfies the code related Terms & Conditions.
  3. A fixed shipping charge of Rs. 50 is applicable on all orders below Rs. 699/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) at all locations with an additional charge applicable at certain locations.
  4. For orders equal to or above Rs. 699 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer) free shipping is available at certain locations only. For other locations, additional shipping charges will be applicable. At these locations, in which additional charges are applicable, Rs. 50 shipping charge will be added to the shipping charges for all orders below Rs. 699 (with exclusions as above).
  5. For 'Cash on Delivery' orders - In cases, where the user is initiating a cancellation request, basis which the order value is going below Rs. 699 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer), COD + Shipping charges would be deducted (As a onetime deduction). Scenario where a User is initiating cancellation request for order whose value is below Rs. 699/- (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer), and if the system identifies that even a single product from that order is shipped, shipping charges would be deducted (As a onetime deduction)
  6. Scenarios, where the system identifies that even a single product from the order is shipped, shipping charges would be deducted (As a onetime deduction) irrespective of the order amount.
  7. In light of the COVID- 19 outbreak, we will not be deducting the shipping charges while processing a cancellation request for all orders placed during the nation-wide lockdown. This is to avoid any inconvenience to our customers.



This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.


Please read the following terms and conditions very carefully as your use of service is subject to your acceptance of and compliance with the following terms and conditions.



  1. General Information
  2. Account and Registration
  3. Pricing, Promotions & Coupon Codes
  4. Transactions & Cancellation
  5. Guidelines for Writing Product Reviews
  6. User Conduct
  7. Other Terms
  8. Grievance Functionary


  1. General Information

The domain name www.Bumzee.in including www.Bumzee.in's Parenting services (hereinafter referred to as "Parenting") available through www.Bumzee.in's mobile app ( hereinafter referred to as “Site” or “Website” or “Bumzee.in”) is registered in the name of Meeshak Clothing LLP a company incorporated under Maharashtra Shop and Establishment Act, 2017  (Hereinafter referred to as PB).

Aum 3 Etail a company incorporated under Indian Partnership Act, 1932 holds a valid license, granted by Meeshak Clothing LLP, to use and operate the Website for its online retail business (Hereinafter referred to as A3E).

Your use of the Website and services and tools are governed by the following terms and conditions ("Terms of Use") as applicable to the Website. If you transact on the Website, You shall be subject to the policies that are applicable to the Website for such transaction. By mere use of the Website, You shall be contracting with A3E, these terms and conditions constitute your binding obligations, with PB and A3E.

For the purpose of these Terms of Use, wherever the context so requires "You" or "User" shall mean any natural or legal person who has agreed to become a member of the Website by providing Registration Data while registering on the Website as Registered User using the computer systems. A3E allows User to surf the Website or making purchases without registering on the Website. The term "we", "us", "our" shall mean A3E or PB or Bumzee.in or all.



All products/services and information displayed on Bumzee.in constitute an "invitation to offer". Your order for purchase constitutes your "offer" which shall be subject to the terms and conditions as listed below. Bumzee.in reserves the right to accept or reject your offer. If you have supplied us with your valid email address, we will notify you by email as soon as possible to confirm receipt of your order and email you again to confirm details and therefore process the order. Our acceptance of your order will take place upon dispatch of the product(s) ordered. No act or omission of Bumzee.in prior to the actual dispatch of the product(s) ordered will constitute acceptance of your offer.


Membership Eligibility

Use of the Site is available only to persons who can form legally binding contracts under applicable law. Persons who are "incompetent to contract" within the meaning of the Indian Contract Act, 1872 including un-discharged insolvents etc. are not eligible to use the Site. You may use this site only if your age is over 18 years.

Bumzee.in reserves the right to terminate your membership and refuse to provide you with access to the Site if Bumzee.in discovers that you are under the age of 18 years. In case of a business entity, you represent that you have the necessary authority to bind the entity to this User Agreement. Unless otherwise specified, the materials on this website are directed solely at those who access this website from India. Bumzee.in makes no representation that any products or services referred to in the materials on this website are appropriate for use, or available outside India. Those who choose to access this Site from outside India are responsible for compliance with local laws if and to the extent local laws are applicable. Bumzee.in will deliver the products only within India and will not be liable for any claims relating to any products ordered from outside India.

Unless otherwise stated as additional terms and conditions which are product specific, these terms and conditions supersede all previous representations, understandings, or agreements and shall prevail notwithstanding any variance with any other terms of any order submitted. By using the services of Bumzee.in you agree to be bound by the Terms and Conditions.



Bumzee.in reserves the right at all times to discontinue or modify the Terms of Use and/or our Privacy Policy as we deem necessary or desirable without any prior notification. Such changes may include, among other things, the adding of certain fees and charges. Any such modifications would be effective immediately. We suggest that you read our Terms and Conditions and Privacy policy from time to time to stay informed. Any use of the site after such modifications would be deemed to constitute acceptance of the modified terms by the End User.

  1. Account and Registration

It is the user's responsibility to keep the details of the account and password confidential and you agree to accept responsibility for all activities that occur under Your Account or Password. Bumzee.in shall not be liable to any person for any loss or damage which may arise as a result of any failure by the user to protect the account details or the password. In case of any suspected breach please contact us immediately. If Bumzee.in has reason to believe that there is likely to be a breach of security or misuse of the Bumzee.in Site, we may require you to change your password or we may suspend your account without any liability to Bumzee.in.

You also agree to:

  1. Provide true, accurate, current and complete information about yourself as prompted by Bumzee.in website during the registration process (such information being the "Registration Data")
  2. Maintain and promptly update the Registration Data to keep it true, accurate, current and complete. If you provide any information that is untrue, inaccurate, incomplete, or not current or if Bumzee.in has reasonable grounds to suspect that such information is untrue, inaccurate, not current or not in accordance with the User Agreement, Bumzee.in will have the right to indefinitely suspend or terminate your membership and refuse to provide you with access to the Site.


  1. Pricing, Promotions & Coupon Codes

Pricing Information

While Bumzee.in shall endeavor to provide accurate product and pricing information, yet typographical errors might occur. Bumzee.in cannot confirm the price of a product until after you order. In the event that a product is listed at an incorrect price or with incorrect information due to an error in pricing or product information, Bumzee.in shall have the right, at its sole discretion, to refuse or cancel orders at any stage prior to delivery. In case, any kind of fraudulent activity is detected, Bumzee.in can recover its dues, if any, from User’s successive orders. In the event that an item is mis-priced, Bumzee.in may, at its discretion, either contact you for instructions or cancel your order and notify you of such cancellation. Unless the product ordered by you has been dispatched, your offer will not be deemed accepted and Bumzee.in will have the right to modify the price of the product and contact you for further instructions using the e-mail address provided by you during the time of registration, or cancel the order and notify you of such cancellation. In the event that Bumzee.in accepts your order the same shall be debited to your credit card account and duly notified to you by email that the payment has been processed. The payment may be processed prior to Bumzee.in dispatch of the product that you have ordered. If we have to cancel the order after we have processed the payment, the said amount will be reversed back to your Bank account.


Prices of the products at the other Market Places (online or offline) and on Bumzee.in (site and Apps) may differ


Applicability of GST

All discount coupons and/or cash back offers includes an applicable component of GST benefits being passed on to customers.

Following rules will govern whether or not GST will be applicable on the products purchased on discount by you:

  1. Quantum of GST to be borne over and above the discounted price depends upon category to category and the prevailing discount on those products.
  2. GST applicability:

Discount less than 19%

In case of product having discount of less than 19%, full applicable GST shall be borne by the Company.

Discount 19% and above

  1. a) In case of product having GST of 5% or 12%, GST shall be paid by the Customer over and above the discounted price.
  2. b) In case of product having GST 18% and above, 50% of the applicable GST shall be charged from the Customer over and above discounted price.

An illustration depicting the applicability of GST on the products purchased on discount is given below:


                                Discount below 19%                       Discount 19% and above

GST Rates            5%          12%        18%        28%        5%          12%        18%        28%

Discount              18%        18%        18%        18%        20%        20%        20%        20%

MRP                      100         100         100         100         100         100         100         100

Less: Discount   18           18           18           18           20           20           20           20

Price After

Discount              82           82           82           82           80           80           80           80

GST                        0              0              0              0              4              9.6          7.2          11.2

Net Price

collected from

Customer            82           82           82           82           84           89.6        87.2        91.2

Applicable GST collected on the discounted price is duly deposited with the respective GST Authorities having jurisdiction or adjusted as per the applicable GST Act and Rules

Price after discount in no way should be treated as the revised MRP. Discount % shown on MRP is only for the purpose of calculation of Discount amount and GST is charged as per the explanation given above.

3.For the purpose of invoicing on the Website, Discounts shall include Coupons, Cashbacks, Cart offers, Promotional offers or any other offer which results into reduction in the regular MRP.

4.For any discounted product, the GST charged will be displayed in the Cart.

5.In case a Customer avails discount through Coupons, GST, if any, on a transaction will be applicable only upon confirmation of the Coupon and the GST amount will be visible directly on the checkout page.

6.The amount of taxes shown at the cart level is a mere estimate. The actual GST rate may vary depending upon the SGST prescribed by the respective state.

7.For the instant discount third party offers if the total order discount is at 19% and above post applying the third party offer discount, additional GST will not be paid by the customer.

GST Benefits

All Discount coupons and/or cash back offers includes an applicable component of GST benefits being passed on to customers.

Kerala Flood Cess

As per the Notification No. S.R.O. 436/2019 dated 29/06/2019 issued by the Government of Kerala, Kerala Flood Cess ("KFC") shall be applicable on sale of products to customers in Kerala w.e.f. 1st August, 2019 for a period of two years. KFC is imposed @ 1% on the value of sale of goods or services or both as recommended by the Government of Kerala.


Promotion Offers

For any returned or undelivered orders, partial or whole, the user will not be eligible to avail of the offer used to purchase the original order. The benefit of the offer would also not be included in the refund provided. If the product(s) returned are part of any free offer, Eg: Buy 2 get 1 free or Buy 1 get 1 free, all the products related to the offer would have to be returned by you, as they have been purchased as part of a group offer. The refund/replacement process would only be initiated once all the products have been returned.

From time to time, we may provide a free sample or gift along with our orders which are eligible for the offer. These samples/gifts will not be eligible for return/replacement/refund under any circumstances.


Coupon Codes & Cart Offers

To offer special discounts to our users from time to time, we share coupon codes based discounts. To prevent any possible misuses we have put in place a few checks on the ways in which these coupon codes can be used.

To make the best use of the coupon code offers, please go through the following terms and conditions applicable on all coupon codes

  1. Coupon Codes & Cart Offers based offer will be valid upon application of the coupon code at the time of placing order.
  2. Coupon Codes & Cart Offers will be valid till the date communicated or till stocks last on the applicable products, whichever happens earlier.
  3. A Coupon Codes & Cart Offers can be used only once per user per household unless otherwise mentioned.
  4. A Coupon Codes & Cart Offers cannot be clubbed with any other coupon code or with any other offer including offers running on the site without using coupons.
  5. A coupon will provide the stated discount of the coupon code or the discount already stated on the product whichever is higher unless otherwise mentioned.
  6. Coupon codes shared individually with a user will be applicable on purchase made by that particular user only.
  7. The website reserves the right to change the terms and conditions of any coupon code any time without prior intimation.
  8. Shipping / Cash on delivery rules and charges apply on the net amount payable upon application of the coupon code unless otherwise mentioned.
  9. Cashback coupons are valid for next purchase as per the conditions mentioned with the Cashback offer.
  10. Offer valid only on the listed Sizes & Colors of the products featured on the page.


 Cashback Offers

Cashback Offers are run from time to time to award users for their purchase from Bumzee.in. The terms and conditions applicable with these Cashback offers are as below

. The Cashback amount, the purchase conditions and the product range on which the Cashback offer is valid will be as specified along with the Cashback offer.

The Cashback amount will be received by the user as a coupon through a Cashback email. The Cashback coupon would be received by you up to 10 days after the delivery of the order. Eg: If your order has been delivered on 3rd September, you would be receiving the Cashback coupon on mail latest by 13th September. =

Cashback will not be provided for any product(s) which have either not been delivered to you or which has been returned by you. In the event of any replacement provided to you, the replacement product value will not be added to the cashback calculations available to you to redeem on site.

 The maximum Cashback given out is Rs. 250 and is applicable on the MRP of the product, unless mentioned otherwise

 The Cashback coupon can be used till the date of validity as specified in the Cashback email

 The company reserves the right to change the terms and conditions of the Cashback offers without prior intimation

. The Cashback is not applicable on cancelled orders


 Gift Certificate

The terms and conditions applicable for Gift Certificate are as below

. Gift certificate Delivered via email.

. The Gift Certificate can be used against your purchase on Bumzee.in.

. Customers must open a free account at Bumzee.in to redeem his or her gift certificate.

. Every gift certificate has a unique code. To redeem the gift certificate, enter this code in your shopping cart.

. Both a gift certificate and credit card may be used to pay for your order. If both are used, we will charge the gift card first and the remaining balance will be charged to your credit card.

. Unused gift certificates may not be redeemed for cash.

. Gift certificates are not replaceable if lost or stolen.

. Gift certificates value can be redeemed in multiple purchases.

. Gift certificates may only be redeemed for orders shipped in India.

. Gift certificates may only be redeemed through Recipient's Email Address

. Gift Certificate cannot be purchased through Cheque/Cash on Delivery/Loyalty Cash


Gift Wrapping

. Gift wrap option is available only on selected products. You can choose to gift wrap the selected products in your order by selecting "ADD GIFT WRAP@ Rs. 30" in "Checkout Cart" tab at the time of checkout. The gift wrap will also include a personalized message.

. The external Gift Packaging will not include any pricing, discount or payment information. However, the original product tag with the MRP will be intact on the products inside the package.

. Discounts and Coupons are not applicable on the gift wrap charge.

. Please note that in case you return your order, the gift wrap charges will not be credited back.


  1. Transactions & Cancellations

Minimum Order Value

To place an order on Bumzee.in the minimum order value has to be more than Rs. 249 (Excluding COD charges, Shipping charges, Taxes or value reduced after application of coupons or any other offer)


Credit Card Details

You hereby agree, understand and confirm that the credit card details provided by you for availing of services on website will be correct, accurate and current. Under no circumstances you shall use a credit card which is not lawfully owned by you. You further agree and undertake to provide the correct and valid credit card details to us. The card details will not be utilized and shared by us with any of the third parties unless required for fraud verifications or by law, regulation or court order. We will not be liable for any credit card fraud. The liability for use of a card fraudulently will be on you and the onus to 'prove it otherwise' shall be exclusively on you.


Fraudulent /Declined Transactions

In case of fraudulent use of the site, we reserve the right to recover the cost of goods, collection charges and lawyers fees from person(s) concerned. We reserve the right to initiate legal proceedings against such person(s) for fraudulent use of the Site and any other unlawful acts or acts or omissions in breach of these terms and conditions.


Cancellations by the Customer

In case we receive a cancellation notice and the order has not been shipped by us, we shall cancel the order and refund the entire amount. The orders that have already been shipped out by us will not be cancelled and you will have to check our return policy on those orders.


Cancellation by Bumzee.in

Under certain circumstances it might not be possible for us to accept an order and we may be compelled to cancel the same. We reserve the right to refuse or cancel any order for any reason at our sole discretion. Some situations that may result in your order being cancelled include limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also ask for additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be add to the "Cash Refund" section of your Bumzee account. The customer agrees not to dispute the decision made by us and accept our decision regarding the cancellation.



While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you out of the decline due to:

  1. lack of authorization for any transaction/s,
  2. or exceeding the preset limit mutually agreed by you and between your "Bank/s",
  3. or any payment issues arising out of the transaction,
  4. or decline of transaction for any other reason/s.

All payments made against the purchases/services on Bumzee.in by you shall be compulsorily in Indian Rupees acceptable by the Union of India. Bumzee.in does not accept any other form of currency with respect to the purchases.

Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done in the interest of providing a safe online shopping environment to our users.


  1. Guidelines for Writing Product Reviews

Who can write a Product Review and Rate Product on Bumzee.in?

Product Review and Rating can be given only by verified buyers of a product. Verified Buyers of a product are those buyers who have purchased the product and the product is delivered to the buyer.


Are there any specific rules that need to be followed while writing a review?

No, there are no specific rules which need to be followed while writing a review. However we have we put together some guidelines which can be followed while writing a product review -

  1. Be Precise and Specific

While writing a product review you should keep in mind the fact that other Bumzee users might use your review to form a judgment, whether to select the product or not. Therefore a precise, specific & unbiased product review plays a critical part and would always help a customer make a better choice about which product to buy.

  1. Don't keep any loose ends

Always keep all the details provided well settled and explained. Incomplete or inaccurate information will not help any customer other than confusing them about the product.

  1. Spell what is required

A good review should serve the most basic purpose i.e. what you liked/disliked about the product and why with the exact details.

  1. Remove distractions from review

Before submitting the review for moderation it is wise to spell check and proofread your review accurately.


What needs to be avoided while writing a review?

Bumzee reserves the right to not include the product review that include any one or more of the following -

  1. Inappropriate content - like promotional information or phone numbers.
  2. Information not related to product - Shipment/Delivery Experience, availability, ordering etc
  3. Inaccuracies in product information & product catalogue.
  4. References - to other retailers, pricing, personal information etc.
  5. Copying and pasting text from other reviews, guides, or sources.
  6. Comments on other reviews posted on the product page.
  7. Foreign language content.
  8. Off-topic information or obscene content.
  9. Irrelevant user IDs or email ids used for posting reviews.


  1. User Conduct

You Agree and Confirm

  1. That you will use the services provided by Bumzee.in, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.
  2. You will provide true, accurate, complete and current information in all instances where such information is requested of you. Bumzee.in reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Bumzee.in has the right in its sole discretion to reject the registration and debar you from using the Services of Bumzee.in and / or other affiliated websites without prior intimation whatsoever.
  3. To compensate Bumzee.in for any extra cost incurred for redelivery in the event of a non-delivery in the first instance on account of a mistake by you (i.e. wrong name or address or any other wrong information).
  4. That you using your best and prudent judgment before entering into any transaction through this Site doing so at your sole risk.
  5. After placing an order for a product you agree to be bound by the conditions of sale included in the item's description.



You may not use the Site for any of the following purposes:

  1. Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.
  2. Transmitting material that encourages conduct that results in civil liability or otherwise breaches any relevant laws, regulations or code of practice or constitutes a criminal offence.
  3. Gaining unauthorized access to other computer systems.
  4. Interfering with any other person's use or enjoyment of the Site.
  5. Breaching any applicable laws.
  6. Interfering or disrupting networks or web sites connected to the Site.
  7. Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner. Design details and Colors.

We have made every effort to capture high resolution images of our products so that you get a feel of the design details and colors of our products that appear on the Site as accurately as possible. However, what you actually see will depend on your monitor; we cannot guarantee that your monitor's display of any color or other details will be accurate.


Electronic Communications

When you visit the Bumzee Site or send emails to us, you are communicating with us electronically. You hereby provide your consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You hereby agree that all notices, agreements and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.


Modification of Terms & Conditions of Service

Bumzee.in reserves the right to make changes to our Terms of Use and/or our Privacy Policy (which is incorporated herein by reference) at our sole discretion and you may not be notified. We suggest to you, therefore, that you re-read this important notice containing our Terms of Use and Privacy Policy from time to time in order that you stay informed as to any such changes. You have accepted the Agreement as amended if you continue to use any of Bumzee.in's Services after any amendments are posted on our Website.


  1. Disclosure of Account Information
  2. Any personal data (for example name, address, telephone number, or e-mail address) that you transmit through this site will be governed by Bumzee.in Privacy Policy, which is hereby incorporated by into these Terms and Conditions by reference.
  3. You authorize A3E to disclose necessary information that you have provided to third parties, or information that A3E has obtained about your Account: (i) to agents of A3E or its affiliates, such as independent auditors, consultants or attorneys; (ii) to comply with government agency or court orders or requests; or (iii) where it is necessary for fulfilment with third party suppliers.
  4. By entering into this Agreement, you authorize A3E and its Suppliers to share personal information about you, including but not limited to your e-mail address, full name and address.


  1. Fraud; Termination of Membership

Membership in the Program is subject to the Program Terms and Conditions. Any failure to comply with the Program Terms and Conditions, any fraud or abuse relating to the accrual or redemption of rewards from A3E, or any misrepresentation of any information furnished to A3E or its affiliates by you, or anyone acting on your behalf, may result in the termination of your membership in the Program, cancellation of your Program account and/or forfeiture of your rewards / earnings. In the event of fraud, misconduct, or suspected fraud or misconduct by you or anyone acting on your behalf or under your password, A3E reserves the right to suspend access to your account indefinitely pending investigation.


VII. Limitation of Liability

We will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement or the Program, even if we have been advised of the possibility of such damages. Further, our aggregate liability arising with respect to this Agreement and the Program will not exceed the Loyalty Cash paid or payable to you under this Agreement.


VIII. Disclaimers

We make no express or implied warranties or representations with respect to the Program or any products sold through the Program (including, without limitation, warranties of fitness, merchantability, non-infringement, or any implied warranties arising out of a course of performance, dealing, or trade usage). In addition, we make no representation that the operation of the Bumzee.in Site will be uninterrupted or error-free, and we will not be liable for the consequences of any interruptions or errors.


  1. Disputes

Any dispute relating in any way to the Program or this Agreement in which the aggregate total claim for relief sought on behalf of one or more parties exceeds INR 1,00,000 will be adjudicated in any federal court in Pune, Maharashtra, and you hereby consent to exclusive jurisdiction and venue in those courts. You further acknowledge and agree that our rights in the Content are of a special, unique, extraordinary character, giving them peculiar value, the loss of which cannot be readily estimated and may not be adequately compensated for in monetary damages.


  1. Miscellaneous

This Agreement will be governed by the laws of the Indian Republic and the state of Maharashtra, without reference to rules governing choice of laws. You may not assign this Agreement, by operation of law or otherwise, without our prior written consent. Subject to that restriction, this Agreement will be binding on, inure to the benefit of, and be enforceable against the parties and their respective successors and assigns. Our failure to enforce your strict performance of any provision of this Agreement will not constitute a waiver of our right to subsequently enforce such provision or any other provision of this Agreement.


Offers and Promotions


All promotions offered on the Platform for the Company Services are for limited period and subject to special terms and conditions which may be notified with such offer/promotion, which are and shall be in addition to the terms stated herein.

Without prejudice to the generality of the section above, the total liability of Bumzee.in to you for all liabilities arising out of this User Agreement be it in tort or contract is limited to the value of the product ordered by you. PB or A3E, their associates and technology partners make no representations or warranties about the accuracy, reliability, completeness, currentness and/or timeliness of any content, information, software, text, graphics, links or communications provided on or through the use of the Site or that the operation of the Site will be error free and/or uninterrupted. Consequently, we assume no liability whatsoever for any monetary or other damage suffered by you on account of the delay, failure, interruption, or corruption of any data or other information transmitted in connection with use of the Site; and/or any interruption or errors in the operation of the Site. You accept that, as a limited liability entity, Bumzee.in has an interest in limiting the personal liability of its officers and employees. You agree that you will not bring any claim personally against Bumzee.in officers or employees in respect of any losses you suffer in connection with the website.


Site Security

You are prohibited from violating or attempting to violate the security of the Site, including, without limitation, (a) accessing data not intended for you or logging onto a server or an account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any other user, host or network, including, without limitation, via means of submitting a virus to the Site, overloading, "flooding," "spamming," "mail bombing" or "crashing;" (d) sending unsolicited email, including promotions and/or advertising of products or services; or (e) forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting. Violations of system or network security may result in civil or criminal liability. Bumzee.in will investigate occurrences that may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting users who are involved in such violations. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of this Site or any activity being conducted on this Site. You agree, further, not to use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search this Site other than the search engine and search agents available from Bumzee.in on this Site and other than generally available third party web browsers (e.g., Netscape Navigator, Microsoft Explorer).



  1. 1. Force Majeure: Without prejudice to any other provision herein, we will not be liable for any loss, damage or penalty as a result of any delay in or failure to deliver or otherwise perform hereunder due to any cause beyond the our control, including, without limitation, acts of the End User, embargo or other governmental act, regulation or request affecting the conduct of Bumzee.in 's business, fire, explosion, accident, theft, vandalism, riot, acts of war, strikes or other labor difficulties, lightning, flood, windstorm or other acts of God.
  2. Entire Agreement: This Agreement and any operating rules for the Website established by Bumzee.in constitute the entire agreement of the parties with respect to the subject matter hereof.
  3. 3. Waiver: No waiver by either party of any breach or default hereunder is a waiver of any preceding or subsequent breach or default. The failure of either party to exercise any of its rights under this Agreement shall not be deemed a waiver or forfeiture of such rights or any other rights provided hereunder.
  4. Headings: The section headings used herein are for convenience only and shall be of no legal force or effect.
  5. Severability: If any provision of this Agreement is held invalid by a court of competent jurisdiction, such invalidity shall not affect the enforceability of any other provisions contained in this Agreement and the remaining portions of this Agreement shall continue in full force and effect.
  6. Governing Law: This Agreement will be governed by laws of India, subject to the Courts in Pune, without reference to conflict of laws principles, if any.
  7. Payment Decline: We as a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly or indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time.


  1. Grievance Functionary

Please go to Contact us to raise/report issues around order, delivery, return, refund etc.


 Grievance officer

In accordance with Information Technology Act 2000 and rules made there under, the name and contact details of the Grievance Officer are provided below:


Mr. Raj Kapadia


  1. no. 2/6/17, Dhandekar Vasti,

House No. 932, Ground & 1st floor,

Yewalewadi, Kondhwa, Pune - 411048

Email: wecare@Bumzee.in

Phone: +91-8446148715